we need to offer a fast and simple way for donations.
TL;DR: we need to offer a fast and simple way for donations.
Willing to make a donation, I encountered the following caveats with the Open Collective process:
- it is an extra click away, on a separate site
- I was pretty sure I would have to create an account (probably because of 1. and because of the contributors hall of fame). If I wasn't interested in testing our UX around donations, I would have gave up already.
- Actually I did give up, and went back the day after
- Our Open Collective page requires to choose amongst four kind of donations, and I found it hard to know how they were different from each others. Also, 4 call to actions, and nothing to guide us.
- Once a donation has been selected, there are still settings to adjust, so the 4 kind of donations made even less sense to me
- a default 15% cut for a payment sounds like a lot of money
- I looked at setting a smaller amount for OC, but couldn't tell what would it be
I ended up going through a Wire transfer to Tech Cultivation to reduce banking and other intermediate fees. Though this process has its own issues.
Two questions:
- do we know why TC doesn't support donations via credit card? Is this something they would be interested in?
- could we bind a form on our website to OC's custom donation form (with a preset and masked fee for OC)?