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Ticket workflow

Newly created issues need to be evaluated and labeled. The labels have different categories: Status, Component, Area and Type. The aim is to apply one label of each category.

Status

The status displays the progress the ticket has made from the report to completion.

Need triage

Created issues have no label at all. We have a bot which adds the label Status: Needs triage. Issues under this label need to be labeled accordingly with their component, area and type.

input wanted

Sometimes created issues lack important information needed to solve the problem or implement the enhancement or new feature. If this is the case, the label status: input wanted needs to be applied.

Blocked

If issues are blocked by external circumstances and we need to wait until we can make progress, the we should apply the label Status: Blocked.

Needs reproduction

In order to evaluate if a reported problem is a bug or not, it should be reproduced. If this is not done yet, the label Status: Needs reproduction has to be assigned.

Draft

New features or deep changes need to be discussed in the community. To mark this phase the label Status: Draft can be used. Additionally a discussion on https://forum.funkwhale.audio should be started and probably linked in the issue.

Needs design

When a feature is fully described but still needs design to access it in a proper way, this label can be assigned so people wanting to help with designing can find them.

Ready

If a ticket is ready for implementation, it gets the label Status: Ready and can considered when planning the next milestone.

Review wanted

Merge Requests which are fully implemented but need a Review can be tagged accordingly.

Type

Bug

All issues that are considered a mistake in the behavior of our software are considered as bug reports and labeled with Type: Bug.

Accessibility

All issues adding unjustifiable barriers to use Funkwhale are labeled using Type: Accessibility.

Enhancement

Tickets covering suggestions to enhance a feature in any way are labeled with Type: Enhancement.

New feature

Tickets with suggestions to add new functionality are labeled with Type: New feature.

Support

Someone needs help to setup, update or use Funkwhale. These issues are labeled with Type: Support. Support is probably better placed in the forums or the chat and not in the issue tracker?

Epic

If issues are too big to be handled in one work package, they should be split into several smaller tickets. They can be linked in their parent issue, which gets the label "Type: Epic".

Duplicate

Issues which get closed because they are duplicates should be labeled that way so if someone hits that issue from a search engine, they immediately see what's going on.

Component

Components are different parts of the application from a user perspective. Issues probably belong to several components at the same time.

Area

Areas are distinguished on a technical level. This is not only about the application itself but also covers our build chain and different deployment methods.