[ux] membership process
Willing to apply for membership on the Funkwhale Collective, I made a paiement but receive no "welcome" email nor any kind of confirmation whatsoever.
How to reproduce
According to my browser history, I went to this page1. I believe I clicked on the button "become a member", scrolled down to the bottom, then up to the top. I filled the form with the right amount, and clicked "Proceed to the payment page".
Then I had to fill in an other form, with my mail adress. If that matters, I suffixed the local part with "+fw" (software doesn't always handle well this kind of things).
Expected results
I receive a polite email saying "welcome aboard".
Actual results
I didn't receive anything. After discussing with Georg and Agate, it appears I made a donation instead of paying for actual membership.
Root cause
It is likely I got confused because the same page holds two buttons:
- at the top,
become a member
, which leads to an anchor down the same page - in the middle,
register as a member
which leads to the membership page2.
So now that I know this, I'm going to click that second button, and someday I'll see how we could improve things.